Monday, October 27, 2008

Carter's Childrens Clothing

Attn: Moms

I was told by my grandfather today that there was an article in this weekends newspaper about Carter's children's clothing causing rashes on children. After reading the article I was nervous knowing that my daughter may be wearing some of the clothing from the "Fall 2007" tagless line. Daley has been fortunate enough to be given lots of hand me downs from her cousin Atlee and since Atlee was born in the Fall of 2007 I was sure some of those clothes had to come from that line. Sure enough the outfit she has on today matched the tag in the picture they are showing online.

Daley has also been having some skin irritation issues. Dr Yap diagnosed her with having eczema! Her rash comes and goes and is isolated to her back and tummy. Well her rash has been gone for days but today when I went to see her at lunch my grandmother pointed out that her rash was back. Well I looked on her neck and sure enough it was irritated. Coincidence?!?!? Maybe......but better to be safe than sorry!

I have done some research online and was reading on some ivillage mommy boards and have found out some helpful info. The moms online posted that they have called the Carter's Customer Service line and were told that they would be sent a prepaid envelope to return the clothes for a full refund. Full Refund?? What does that mean? Well they were told they would be refunded the full retail price that they clothes were originally set at. Once the clothes were returned they would be issued a check. Carter's reps are standing behind their products which is commendable in my opinion. Some other tips from moms online....If you have a lot of garments you should ask for more than one envelope in case all of your stuff wont fit in one. Also take pictures of all the garments you return along with the envelope and the letter you send in. Just in case it gets lost in the mail. Unfortunately when you go to mail the items you will not be able to purchase shipping insurance. You cannot purchase additional items when you are sending it in a prepaid package. Yeah I know I wouldn't have ever thought of that!

Oh one more thing. Don't think if you have recently purchased Carter's items that you are safe! I just bought Daley an outfit a week ago with that type of tag. Some of the items may still be on the shelves. Since this isn't an official recall they don't plan on removing the clothing from the shelves either. But they have made a statement that the clothing from the Spring & Fall 2008 line is safe because they are using the stenciled tags. I am attaching a couple of websites that have some very useful information. Thanks and I hope this helps!

http://www.cpsc.gov/cpscpub/prerel/prhtml09/09023.html

http://www.carters.com/corporate/tagless_message.aspx

I have sent an email to the Carter's company. I will update my blog when I hear back from them and let everyone know the response that I got!

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